FAQ’s

Here you will find answers to many of our frequently asked questions. Whether it's about our workspace amenities, events, or locations, we're here to provide you with the information you need. Feel free to reach out if you can’t find what you’re looking for, a member of four team will be happy to help.

General

  • No, despite the name, we’re not a Hotel! Hotel Elephant is a not-for-profit company established in 2009 to provide space for Arts, Culture & Creative Enterprise in Southwark. Hotel Elephant started life as our co-founder, Reuben’s studio and education space. The name, Hotel Elephant, was the title of an exhibition of large-scale drawings of the Elephant & Castle demolition sites. The name was inspired by a set of large red neon letters from the top of the old London Park Hotel, one of the demolition sites Reuben had been drawing. Reuben had been given some of these letters, which were featured as part of the exhibition and have formed part of our signage ever since. Some of the letters can be seen illuminated at the front of our arches on Spare Street.

  • We named Spare Street after Austin Osman Spare, who was an Edwardian portrait artist who lived and exhibited locally until he died in 1956. His work was influenced by symbolism and art nouveau, his work is known for its strong composition and line. His subject matter often includes portraiture and allegorical landscapes that allude to classical mythology.

    We opened Spare street in July 2016 as the first permanent Creative Enterprise hub in the Elephant & Castle! Since then we have provided a total of 8,750 sqft of workspace including a public space & cafe across five renovated railway arches.

  • Here at Hotel Elephant, we are a small but enthusiastic team! The company is run by its founders and directors, Reuben and Emily. Reuben is an artist whose work is primarily drawing and painting, most recently focusing on the theme of boats and the sea. Emily also has an arts background study Drawing at Camberwell College of Arts and started working at Hotel Elephant organizing exhibitions and assisting with teaching projects whilst at university. Alongside working on the longer-term strategy and exciting future plans, Reuben and Emily can often be seen around our workspace buildings conducting tours and chatting with members.

    Our directors are supported by Judie who runs the office, prepares paperwork and invoices, liaising with our members, and generally being an indispensable superstar! Our social media manager Louise, helps to create and schedule our content writing blog posts and newsletters to keep everyone up to date with our activities.

    And we can’t talk about our team without mentioning our colleagues at Sidecar Coffee Bar. A talented team of baristas and tasty toastie makers, fuelling our working day and lifting our spirits on those cold grey days. Thank you for all the coffee we couldn’t do it without you!

  • You’ve come to the right place! We have two spaces available - one is at our cafe & bar space at Spare Street SE17 and the other is our basement project space at our Harper Road SE1 studios.

    Our Spare Street space can host exhibitions, film screenings, talks, workshops and private parties. The space is equipped with a projector, screen and surround sound system and can fit about 30 people seated in rows or 50 - 60 people standing (including our mezzanine space) for a party setting. Prices vary depending on the event but can include a minimum spend on the bar or a hire fee.

    Our Harper Road project space is a white gallery-type space located in the basement. This space can host exhibitions, photo or film shoots, castings and workshops. This space is available to hire for a fee with discounted rates available for our own members. This space is not suitable for private parties. Send us an enquiry to find out more.

  • We are spread across a few locations in the Elephant and Castle area. Our primary location is Spare Street (SE17) where we offer both studio spaces and coworking space. In the Summer of 2022 we opened a new workspace building in a former primary school, St Johns Walworth, both our SE17 spaces are a short 5-7 minute walk from Elephant and Castle tube station. We also have a cluster of studio buildings in SE1; 23 Harper Road, 21 Harper Road and 1-5 Newington Causeway. Our SE1 locations are 5 minutes walk from Borough tube station and less than 15 minutes from London Bridge station.

  • Our coworking space is open from 9 am-5:30 Monday to Friday for day passes.

  • All our members on monthly contracts have 24 hour access 7 days a week to their studio, office or desk space. Those who are on day passes can only book a space during our opening hours.

  • You can make an enquiry about our studio spaces here, and we can discuss which of our studios might best suit your needs, and then we can organize a tour. For our office spaces, you can book a tour here and we can discuss which of our workspaces will suit you and your business.

  • Yes, we have a studio space waiting list which we send out monthly updating you on when different studios become available, to subscribe click here.

  • Yes, we have a number of different events which we host throughout the year both at our Spare street and Harper Road locations. These range from talks, markets, film nights, workshops as a few examples. To stay up to date with our upcoming events check out our events page on our website.

    Alternatively, if you’d like to propose an event then you can submit a proposal here.

  • Some of our members will be required to take care of their own business rates, these include our Spare Street and the top two floors of Newington Causeway members. However, most of our members will be able to apply for business rates relief through the council. We have put together a useful blog post which steps you through the process.

  • Our SE1 spaces are located on Harper Road and Newington Causeway which is a great location to access central London. We’re only a 15-minute walk from Borough Market where you can sample some of the best food in London and do a spot of shopping. Bermondsey Street is also a 15 walk which has a great selection of restaurants and cafes, it’s also home to the White Cube gallery and Fashion and Textile Museum. Within 20 minutes you can walk to Southbank which hosts some of London’s best attractions such as the Tate Modern and the Southbank Centre.

    Our SE17 spaces are situated on Spare Street and Larcom Street, both off Walworth Road. We are a short walk from the leafy Elephant Park which offers a great green space for those sunny days and some excellent restaurants and cafes for lunches. We are also a 12-minute walk from the Southwark Playhouse Borough which has always had a range of shows to see. Mercato Metropolitano is an Italian food market 10 minutes walk away it offers a range of food options and is a great spot to grab a drink after work. Finally, our very own Sidecar Coffee bar is located next door to our studio and coworking space on Spare Street where you can get the very best coffee in London (at least we think so!).

Studio Space

  • We have a broad remit to provide studio spaces for people working within the arts and creative industries. This includes fine artists and makers, as well as people working in the design and digital creative industries. Our members include painters, costume designers, photographers, filmmakers, jewellery designers, animators and ceramicists.

    We understand that creative practices can be varied and would always encourage potential studio members to send us an enquiry to let us know what your requirements are. We’re always happy to help!

  • Whilst we would always encourage everyone to send us an enquiry about your requirements, there are a few things we generally do not accept; This includes musicians and those looking to set up music studios, mainly due to the potential noise disturbance to other studios. However, this is something we may look at accommodating in the future.

    Unfortunately, we cannot accept hot work and very toxic processes. We also do not accept business outside of the creative industries in our studio spaces, such as hair and beauty services, therapists, yoga and sports training studios. We love all of these types of services however our studios are just not suitable for them.

  • We have different contract options available, including those with one-month and three-month break options. At some locations, we also offer contracts with greater security. Please refer to individual space listings and speak with our team.

    If you're looking for something even more flexible, we also offer day passes for desk space in our coworking space, these are just £22 + VAT per day. No contracts, just pay as you go! If you're looking to host a team of people our meeting space is available to hire on an hourly or daily basis and, depending on availability we can also make offices available to hire by the day.

  • We do not currently offer spaces to people looking to set up music recording studios. This is because of the potential for the noise to disturb other studio members. If you work with sound as part of your creative practice, at low volumes or through headphones this would be considered and we would be happy to discuss this with you.

  • Yes, a small number of our studios are suitable for installing a kiln. These are currently located on the ground floor of our Newington Causeway SE1 building. All kiln usage needs to be separately metered and the electricity usage needs to be paid in addition to the service charge for the studio. You would be required to have the correct insurance for operating this equipment. No kilns or other similar equipment can be installed and operated in any of our spaces without prior approval from the Hotel Elephant team. We are happy to help, please send us an enquiry.

  • Yes, we are ‘dog friendly’! As long as your furry pal is well-behaved you are welcome to bring your dog to work. Please be aware that not everyone likes dogs, so please keep your dog under control at all times.

  • Wifi, utilities and cleaning of communal areas are included in the service charge for your studio. The service charge may differ at different locations and may change depending on usage, for example, increased electricity usage or price increases.

  • All our spaces are required to be returned in the same or better condition as they were provided. You are not permitted to make any alterations to the space, however, you are welcome to repaint the walls white. If you would like to do any further work to your space, please get in contact with us first - we understand that making improvements to your space may help you create your desired working environment and we are happy to advise on what would be acceptable. It is always worth keeping in mind that you will have to ‘make good’ when you leave the studio.

  • We do not provide regular or daily parking but loading and unloading are available at all our locations. At Spare Street, there is a bollard that can be lowered to allow for loading outside the studios. At Harper Road and Newington Causeway, vehicle access via the main gate can be arranged. Please send a request in advance and we can advise if someone is available to do this.

  • No, we do not provide live/workspace. Living or overnighting in your studio is not permitted and is a serious breach of the terms of your studio agreement.

  • Communal areas are cleaned weekly. Studio members are responsible for keeping their studios clean and tidy. We ask all members to clean up after themselves after using communal facilities to ensure they are in good condition for others to use. All members are required to store items in their studios only. Communal areas and corridors should be kept clear of items and rubbish for safety reasons. General waste and recycling bins are provided.

  • No, currently we do not provide any communal equipment. Our studio spaces come empty for our members to set up as they wish. However, some of our studio members may have equipment or services that they offer or make accessible to others.

    If you are a current member with equipment or service to offer, do let us know and we can add you to our member's directory.

  • Our studio spaces are occupied by a diverse range of creatives. We are often able to find a space for most creative practices. If you'd like to get a better idea of the work our members do then we recommend you visit our members directory. You can connect and view some of our members’ work, it’s also a great space to get inspired.

Workspace

  • Co-working space provides small businesses and freelancers space to work without having to commit to an exclusive space for the business. It offers professionals the opportunity to meet and network with other like-minded people from different companies. It also offers all the benefits and amenities of an office without the financial commitment to a privately rented space. We have several options for our coworking space from day passes, dedicated desk space and office space all of which offer flexible contracts.

  • Yes, we offer day passes for our coworking space which can be booked online by the day at £20 + VAT per day.

  • You can book a tour of our coworking space here. We look forward to showing you around one of our spaces soon!

  • Yes, we offer discounts for our day passes when they are booked blocks which can be booked online. Buy 5-day passes at once and get a 5% discount. Buy 10 days at once and get a 10% discount.

  • No, you can use your 5 or 10 desk pass whenever it suits you as long as it is within a month of purchase. You will need to book them at least 24 hours in advance using the unique code provided with the purchase to book your days, this can be done via our website.

  • We have a number of different workspaces to offer in our coworking space so we’re certain we have something to meet your needs. If you're looking for a space for yourself and your team we have multiple options for flexible office spaces ranging from 4 to 6 person spaces. These can be taken on either as monthly contracts, time-shared or hired by the day.

    If you are a freelancer and only need space for yourself then we have a range of desk options available. Our day passes are a great option for those who want occasional space to work with zero commitment. Our dedicated desk space offers monthly contracts which give you 24-hour access 7 days a week. If you're still unsure about which desk option meets your needs, then check out our blog post which helps you figure out which desk option works best for you.

  • Yes, we offer a one-day free trial of our desk spaces so you can see if the space works for you. If you’d like to book a trial of our then sign up using the form at the bottom of our website.

  • Our coworking space is located on Spare Street which sits between Hampton Street and Steedman Street, just off of the Walworth road in Elephant and Castle. Look out for our Hotel Elephant signs at either end of Spare Street.

    Walking: If you prefer to walk we are well situated in south London, we’re a 20-minute walk from Lambeth, Southwark, Kennington, Borough. We’re also a 30-minute walk from Vauxhall, Oval, Camberwell and Bermondsey.

    Tube: If you travel by public transport, we are a 5-minute walk from Elephant and Castle tube station which is on the Northern and Bakerloo lines. You can also get to us on the Northern line from Kennington station which is only a 10-minute walk away.

    Bus: Our nearest bus stop is Hampston Street which is a 2-minute walk from our coworking space. You can catch the 136 towards Lewisham and Peckham, the 35 towards Brixton and Clampham, the 40 towards Dulwich and the 45 towards Camberwell.

    Bike: At Spare Street, we have bike racks to secure your bikes directly outside of our coworking space. Cycling we are only a 20-minute bike ride from Peckham, Brixton, Clapham, New Cross and Shadwell.

  • Our co-working space can accommodate most people. Our desk spaces work perfectly for freelancers or remote workers looking for a space to work outside their homes. Desk spaces can be rented by the day or on rolling monthly contracts to provide plenty of flexibility. We also offer block booking for day passes for our regular customers.

  • We are an ideal solution for people who work remotely but would like to work in an office environment. Lots of our members get their employers to cover the cost of their desk space, send us an enquiry and we can help find the right space for you.

  • Our desk and office spaces can only be rented by the day, however, we have the option of a meeting space which can be hired by the hour. Our meeting space works great for team meetings and can be hired for the entire day or hourly. Check out our meeting space here.

  • Our spaces are designed to be hassle-free, so all our offices come furnished with desks and chairs so you can get started right away. We can also provide whiteboards and noticeboards if needed. All our members additionally have access to a shared kitchen space, breakout areas and meeting spaces.

  • We offer monthly rolling contracts on all our spaces, payments are then made monthly. Our monthly contracts also require a refundable deposit of one month’s rent. Day passes are paid in advance either by the day. You additionally can buy day passes in 5 or 10-day blocks which offer a 5% and 10% discount, you will be supplied with a voucher code to book.